Success Story
Lassila & Tikanoja Becomes a Forerunner in Data Driven Cleaning with Haltian
The way we use office spaces has changed dramatically in recent years, driven by hybrid work models, sustainability goals, and the need for greater efficiency. For multi-services companies like Lassila & Tikanoja (L&T), this shift presents both challenges and opportunities. Traditional cleaning schedules, disconnected from real-time usage data, often lead to inefficiencies and missed opportunities to enhance service quality.
In partnership with Haltian, L&T embraced a data driven cleaning solution that uses cutting-edge IoT technology and real-time insights to revolutionize cleaning operations. By aligning services with actual facility needs, cleaning operations are now lead to more precise resource allocation and a reduction in unnecessary facility maintenance costs. This has improved overall operational efficiency while maintaining high service quality.
STARTING POINT
Evolving Facility Needs
Lassila & Tikanoja is a service company that is making the circular economy a reality. It is also a pioneer in providing high-quality facility management services in Finland and Sweden. With evolving workplace dynamics, such as hybrid work models and fluctuating occupancy rates, L&T recognized an opportunity to lead the way in adopting digital solutions.
They aimed to offer the most advanced, data driven cleaning services in the market—solutions that not only enhanced operational efficiency but also aligned with their sustainability goals. By leveraging real-time data, L&T sought to refine their cleaning operations based on the actual need, delivering measurable benefits to clients, employees, and end-users alike.
This commitment to innovation led to a collaboration with Haltian, combining L&T’s expertise in facility services with Haltian’s advanced IoT and data visualization technologies. Together, they set out to transform cleaning operations into a truly need-based, transparent, and data-driven process.
SOLUTION
Data Driven Cleaning
Partnering with Haltian, L&T implemented a cutting-edge solution leveraging IoT sensor technology and the Empathic Building digital twin to visualize the cleaning needs and reporting. Together, they introduced data driven cleaning, a modular service that optimizes cleaning operations in real time.
This system enabled a tailored approach to cleaning, ensuring resources were directed where needed, when needed, while maintaining high-quality standards.
See how the solution works from L&T’s video:
RESULTS
Efficiency, Transparency, and Satisfaction
Through real-time occupancy data, LooLights empowers facility managers to take a proactive, data-driven approach to washroom maintenance. The system provides insights that enable predictive cleaning, ensuring that facilities are serviced based on actual usage rather than rigid schedules. This approach enhances operational efficiency, optimizes resource allocation, and reduces waste—an increasingly important goal for sustainable facility management.
Leading the Industry: Setting New Standards for Smart Washrooms
The implementation of data driven cleaning solution has delivered significant benefits for L&T and their clients, spanning operational, financial, and social dimensions:
- Optimized Costs and Efficiency: Cleaning operations are now tailored to actual needs, leading to more precise resource allocation and a reduction in unnecessary facility maintenance costs. This has improved overall operational efficiency while maintaining high service quality.
- Enhanced Sustainability: By minimizing waste and aligning cleaning efforts with real-time usage data, L&T has strengthened its commitment to environmental, social, and financial sustainability. The solution supports cleaner operations with less environmental impact, while also contributing to cost savings.
- Improved Transparency: Clients now have clear visibility into the cleaning process through real-time dashboards. They can see exactly what services are being provided, how they are conducted, and what areas are being prioritized. This fosters trust and provides assurance that their facility is being managed efficiently and responsibly.
- Stronger Employee Engagement: Cleaning staff report greater satisfaction with their work, thanks to improved planning tools and data insights. They feel more in control of their tasks and more connected to the larger goals of the organization.
- Better End-User Experience: Occupants of facilities serviced by data-driven cleaning notice a tangible difference. From consistently clean spaces to well-stocked dispensers and responsive service requests, their satisfaction has grown.
The approach has also set L&T apart in the competitive facility management market. Data driven cleaning has become a key differentiator, enabling the company to deliver exceptional value to its clients while strengthening its leadership in the industry.
One satisfied customer, Valmet, experienced firsthand the benefits of this innovative approach. Their project team was able to use space more effectively with insights from the digital twin displayed on their info screen, enabling better coordination and workspace utilization. In addition, Valmet reported a noticeable improvement in the quality of cleaning services.
The cleaning quality has been excellent, and the information provided by the digital twin has been a valuable tool for our project team. It’s helped us use our spaces more efficiently and make informed decisions about our facility.”
– Kimmo Kohtamäki, Valmet.
By combining efficiency with accountability, L&T continues to lead the way in redefining facility management with innovative, sustainable solutions.
With Haltian, we’ve turned cleaning into a transparent, proactive service. Our staff feel more connected to the process, and clients appreciate the real-time visibility into service performance. This is the future of facility management.”
– Eero Kokkonen, Director of Development, L&T
Get in touch
Want to talk about this solution with a Haltian expert?
Book a meeting with Janne Kilpeläinen from Haltian or send him a message at janne.kilpelainen@haltian.com