Even the most complex idea starts with a simple need. For Lindström it was to keep and make their customers happy. Lindström FlowAbility washrooms use smart, connected technologies to make sure washroom are always stocked and clean, and make the cleaners work easier and more efficient.
Great customer experiences with smart washrooms
Lindström wants to keep ahead of the competitors and create great customer experiences. For that reason, they created their vision of FlowAbility where all their products are connected to the cloud and have the intelligence to communicate relevant information to the user. To create this solution is needed knowledge in many different areas such as electronics product development, customer understanding, business knowledge, cloud and SW services, and mobile applications.
As with many other industry companies, Lindstrom’s core knowledge is neither in the electronics product development nor cloud integration nor SW services nor mobile applications. Likewise, they contacted Haltian to help them realize their vision of connected devices. With us, it was possible to handle entirely their business problem, requirements and expectations. With 20+ years of experience and 100+ successful world-class products created, we were able to manage the project with professionalism and agility and collaborate with great team partners.
Smart washroom tracking system
The FlowAbility smart washroom solution includes Haltian Thingsee DISTANCE sensor devices that are simply installed inside towel and paper devices, from where they send information on the dispenser fill rates for the cleaners. In addition, Thingsee PRESENCE sensor devices were developed to count the number of visitors in each washroom. Haltian Thingsee IoT sensors are wireless and extremely fast to install, which makes their deployment in mass scale easy.
Within 6 months from Lindström first contact, we deployed successfully the first batch of sensors with the supporting cloud and SW systems in Iso Omena shopping mall in Helsinki.
Lindström FlowAbility services for a smooth washroom experience
FlowAbility services help to reduce workload, to improve processes, to save money and time. The washrooms equipped with IoT sensors are never out of hand towels or toilet paper since the cleaning crew is alerted to change them. This way the end-users get the best possible experience every time and the cleaners can focus their cleaning activities to where they are needed the most.
The solution has implemented widely, and FlowAbility washrooms can be found from, for example, Helsinki-Vantaa airport. The co-operation with Lindström has been extremely fruitful and together we have developed fantastic smart washrooms of the future!